Privacy & Cookie Policy

At Privilege, we are committed to protecting your privacy and ensuring that your personal data is collected, used, shared, and stored securely. This Privacy & Cookie Policy applies to the information collected and processed via our website www.privilege.boutique, and associated customer service channels. By using our website or supplying information through our customer service channels, you consent to the practices described in this policy.

We collect information provided by you through our website or customer service channels, as well as information collected when you visit our website or from third parties authorized to share your information with us. This may include your contact and personal details, website statistical information, transactional information, and information from third parties. We only capture your full payment card details for processing your transaction and do not store, sell or rent them.

Our website uses first-party and third-party cookies, including website functionality, website analytics, customer preference, targeting or advertising, and third-party service provider cookies. By using our website, you agree to our cookies.

We may use your information for any purpose associated with processing or fulfilling your order, to verify and execute financial transactions, to assist you with customer service queries, to manage your account, to provide you with a personalized or improved shopping experience, for analytical or statistical purposes, for marketing purposes, and to protect our rights or the safety of others.

We may share your information with our group companies, carefully selected third parties with whom we have a relationship, service providers who perform services on our behalf, professional service providers, any assignee of successor operator of the website or of us, legal, regulatory, law enforcement, government or municipal bodies, gift recipients, or providers of any warranty in relation to your order.

You can contact us to request rectification of any incorrect data displayed in your online account or to opt-out of marketing communications. We store information provided via our website on secure servers and implement various steps to safeguard our information technology infrastructure. However, any transmission of data via our website is carried out at your own risk.

This Privacy & Cookie Policy does not apply to third-party websites to which our website may link, and we are not responsible for their privacy and cookie practices. Finally, if you need to report any cybercrimes or suspicious activity, please visit the Dubai Police eCrime platform.